The Office Depot website wasn't working for some users Monday during the massive Cyber Monday sales. Users were getting a message that said "Sorry, our site is temporarily unavailable," when they tried to access the site.
Some shoppers were tweeting about the issues they were experiencing with the website. Some said the site kept crashing when they were trying to shop. The Office Depot Twitter account responded to the users and offering to help them place their orders online.
Hi, I am so sorry to hear that you are having issues accessing our web page. I have recently replied to your private message. Hope to hear from you soon. Just in case, please send us your name, phone and e-mail. Always here to help! Paige :)
— Office Depot (@officedepot) November 26, 2018Shoppers couldn't place their orders online at all.
The website won’t let me order at all
— Carolina Ayala (@LadyRajah13) November 26, 2018When a customer asked about when the issues with the website might be fixed, the Office Depot account didn't offer an ETA but did offer to help the customer place their order.
HI Rachel, I am so sorry to hear that you are having issues accessing our website. Please send us your e-mail and phone number in a dm? We will have one of our associates call you and help you with the order. Thanks, Paige :)
— Office Depot (@officedepot) November 26, 2018One user noted that the site had been down for more than an hour.
Your website has been down for over an hour
— Stephbabe (@stephbabe001) November 26, 2018Thought the site was up and running normally again by 4:30 p.m. EST Office Depot was going to extend its deals for Cyber Monday due to the difficulties shoppers were experiencing Monday.
"Earlier today, some of our customers experienced intermittent disruptions while placing orders on OfficeDepot.com. In response, we are extending our hottest Cyber Monday offers through Tuesday," the company told Newsweek in a statement Monday afternoon.
This is a developing story and will be updated as more information becomes available.
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